A Prize will be awarded to each Potential Winner who has been designated as an Official Winner. All prizes will be sent to the Winner via Cheque within 30 calendar days of claiming the prize.  For security and safety reasons, no cash payments will be made to winners.  Winners have one year from draw date to claim their prize.  After one year, any potential winning ticket becomes void, and the jackpot will be donated to another charity approved by SLGA. The winning number will be announced during the third period after the draw has been made and displayed on monitors throughout the venue, as well as on the Regina Pats website. It is the responsibility of the winner to contact the Regina Pats office as to the procedure to claim the prize. The potential winner can contact the Regina Pats office at 306.522.7287 during regular office hours or email [email protected].

• Why can’t I access the ticket purchase site? – This is either because you are outside of the province of Saskatchewan, or because you have either declined the site from accessing your location or the location services on your device are disabled. The site must be able to verify a customer’s location in order to confirm that they are located in the province of Saskatchewan at the time of purchase. Try changing your location service settings or access the site again and allow permission to access their location. If you are located outside of the province of Saskatchewan, unfortunately you are not able to buy tickets online.

 

• I did not receive an email confirmation – It is possible that your mail service sent the email confirmation to junk/spam folders. Please first check your junk/spam folders to see if your email confirmation is there. If it is not, it is possible that your email was entered incorrectly at the time of purchase or your mail service provider has blocked the email. In this case, please contact the Regina Pats office at 306.552.7287 during regular office hours or email [email protected] and someone will ensure your email is sent to the correct address.

 

• My transaction did not process– An error following billing information generally means that there was an issue with the payment information. The most common causes of an error are below, however If you believe that none of the above applies please contact us at 306.552.7287 during regular office hours:
  • Billing information does not match what the creditor has on file
  • Payment method used is not an acceptable form of payment
  • Creditor declined the transaction due to NSF or suspicious transaction

• The Released Parties (defined below under “RELEASE OF LIABILITY”) are not responsible for: (1) Entries which are stolen, lost, damaged, illegible, given away or no longer in the purchaser’s possession, (2) Entries that have been or may have been tampered with or re-sold in violation of these Official Rules; (3) Entries or payments that are delayed, misdirected, undelivered, not fully captured, or garbled as a result of any failure or problem whatsoever with the availability, functionality, operability or use of any network, server, ISP, website, computer, telephone, cable or satellite modem or connection, hand held mobile device or any other computer equipment or connection, whether or not caused by site users, tampering, hacking, or by viruses, worms, or malfunctions affecting a network, server ISP or any equipment or programming used in or associated with the Raffle; (4) any other errors of any kind, whether human, typographical, printing, mechanical, or electronic in nature, which relate to or are connected with the Raffle (collectively, as described in clauses (1) through (4), “Errors”), including without limitation Errors in Raffle-related materials or in the administration of the Raffle, such as Errors in processing Entries, identifying Potential Winners, determining Official Winners, or announcing or delivering Prizes; or If any portion of the Raffle is compromised, in Sponsor’ sole judgment, by a virus, worm, bug, non-authorized human intervention or other causes which, in Sponsor’ sole judgment, corrupt or impair the administration, security, fairness or proper play of the Raffle, or the proper submission or capture of Entries (collectively, a “Compromising Event”), then Licensee reserves the right, in its sole discretion, to suspend, modify or terminate the Raffle, and to select winners from all eligible, non-suspect Entries received before the known occurrence or discovery of such Comprising Event. All Entry purchases shall be final, and no refunds or replacements will be issued by Sponsor. Sponsor has sole and final decision on admissibility of entries and the determination of prize winner.