FREQUENTLY ASKED QUESTIONS:
Q. Where are my seats located?
A. Your seats are the same guaranteed lower bowl seats for each of the five biggest weekend games of the season. Seats are available in our end, corner, and side locations. Club seats are not available in this pass.
Q. How do I redeem my one unused ticket exchange if I cannot make a game in the pack?
A. For Pass Holders convenience, there are two options to exchange unused tickets once the game has passed. 5-Game Weekend Pass Holders can call into 780-414-GOAL (4625) and a staff member will manually exchange for any other 2023-24 regular season home game. This voucher can also be exchanged by the Pass Holder online through their Oil Kings Account Manager.
Q. How do my Hot Dog and Pop food coupons work?
A. 5-Game Weekend Pass Holders will receive (1) Hot Dog and (1) 20oz. Fountain Pop coupon per pack purchased for each game in the package. Food coupons are not transferable to other games. The coupon cannot be exchanged for cash and no change will be given for any unused balance.
Q. If I exchange a ticket, does my food coupon transfer?
A. Food coupons are not transferable to other games outside of the five games in the package. This includes the one unused ticket exchange voucher.
Q. How do I get my food coupons?
A. Food coupons will be available for pick up at the first game in the package on Saturday, October 28th vs. Portland Winterhawks (United Against Cancer). More details to follow.