The Spokane Chiefs Hockey Club follows Numerica Veterans Arena Policies listed here.
Doors Open and Puck Drop Times
Weekday Games: Doors open 6 PM | Puck Drop 7:05 PM
Saturday Games: Doors open 5 PM | Puck Drop 6:05 PM
Sunday Games: Doors open 4 PM | Puck Drop 5:05 PM
Digital Ticketing
Spokane Veterans Memorial Arena has employed mobile-only ticketing using self-scanning technology. Please ensure you have your digital ticket available prior to entering the building.
iPhone – NFC Technology
TicketsWest has implemented new NFC and Apple Account Binding technology to better protect your tickets and your account. With this enhanced security feature, once tickets are purchased, they will automatically be bound to the purchaser’s account.
If someone else will be using your tickets, you’ll need to transfer the tickets directly through your Spokane My Account. This ensures that only authorized users can access and enter the event with those tickets—helping prevent fraud, lost tickets, and unauthorized resales.
Numerica Veterans Arena Ticket Windows
The Spokane Chiefs ticket window at the SE corner of the arena will open at 10 AM on gamedays and will close roughly three hours before puck drop. The Numerica Veterans Arena Will Call windows near the Arena main entrance will be open 2.5 hours before puck drop for each game to answer questions.
Cashless Concessions
Purchases are now cashless and will be processed using a contactless point of sale system. Mobile ordering and grab-and-go options are available. Plexi-glass guards have been installed at all counters and individual containers will be used for the safety of our guests and employees.
Clear Bags Only
Guests may carry one clear plastic or vinyl bag no larger than 14″ x 14″ x 6″. One-gallon clear plastic zip-top bags or small clutch bags no larger than 4.5″ x 6.5″ are also permitted. Backpacks and purses larger than 4.5″ x 6.5″ are not permitted. Exceptions will be made for medically necessary items or single compartment diaper bags (child must be present).
Parking
Parking will be available for $10 on a limited basis on the day of games. Payment will be made at the attendant booth. First come – first served with credit card payment only. Not available for pre-purchase.
Drop-Off
Guests being dropped off for events at the Numerica Veterans Arena have two designated drop-off zones:
Lot F on Mallon Ave., located on the south side of the Arena directly across from the Flour Mill (recommended for vehicles arriving from the west)
Howard Street, just south of Boone Ave. near the entrance to Lot B (recommended for vehicles traveling southbound on Howard, arriving from the east)
These are the only approved locations for drop-off and pick-up. Drop-offs are not permitted in the Main Arena parking lots directly in front of the venue.
Sensory Kits
The Spokane Chiefs offer sensory kits at every home game to any fan who may need them. Check them in and out from Guest Services.
Questions? Call 509-535-PUCK or email us at [email protected].