The Spokane Chiefs are a developmental junior hockey team competing in the Western Hockey League. The Spokane Chiefs’ goal is to provide safe, affordable and family-friendly entertainment to fans all season long while exceeding guest expectations (the Wow Factor).

For more information about seasonal employment, contact MacKenzie White.

Gameday Experience Team Overview

The Gameday Experience Team set the tone for a Spokane Chiefs game by providing exceptional external customer service to all Spokane Chiefs fans. The Gameday Experience Team will be assigned a variety of responsibilities that may vary from game-to-game or even within a game to meet the ticket and promotional needs of the team. These roles and responsibilities may include: keeping sections safe and clean, proactively greeting guests, taking tickets, assisting with family-friendly activities in the Kids Zone, helping guests find their seats, leading sections in cheers and more.

Team Store Cashier Overview

The Team Store Cashier set the tone for a Spokane Chiefs game by providing exceptional external customer service to all Spokane Chiefs fans and assisting guests with their purchases. The Team Store Cashier roles and responsibilities will include:

• Making sure the store is ready for all guests to enter to make purchases
• Assisting guests with their purchases, accurately inputting orders in the Point of Sale system and taking payment accordingly
• Helping fold, organize and put away any merchandise items
• Keeping the store clean and orderly — a place where fans want to enter
• Labeling and stocking merchandise as needed

Responsibilities of Every Spokane Chiefs Gameday Team Member

• Have fun!
• Learn and embrace the Spokane Chiefs’ approach to customer service — incredible internal customer service leads to exceptional customer service
• Seek opportunities to learn — always working to improve the Spokane Chiefs organization and yourself
• Implement a “yes attitude” — always contributing to the success of the organization
• Approach each event with a strong gameday walk and operate with a purpose and sense of urgency
• Be proactive — find and solve challenges before they become problems
• Represent the Spokane Chiefs in a professional manner

Requirements for Every Spokane Chiefs Gameday Team Member

• Willingness to have fun and implement the Spokane Chiefs’ approach to customer service
• Availability for the majority of the 38 home games, especially the Friday and Saturday games
• Ability to stand for long periods of time and climb stairs
• Ability to lift 15-20 pounds unaided
• Access to reliable transportation

Compensation

• All positions will be paid at $15.74 per hour, unless noted otherwise
• All team members also receive:
  • Complimentary tickets
  • Discount in the Team Store
  • Chiefs team gear
  • Professional development opportunities

General Timing

• The fun starts promptly at 5:25 p.m. for Tuesday, Wednesday and Friday games, 4:25 p.m. for Saturday games and 3:25 p.m. for Sunday games
• To view the Spokane Chiefs 2023-24 schedule, please click here