Individual Game Tickets

Ticket stubs must be retained throughout the game to allow ushers to verify the holder’s proper seat location. The ticket price includes applicable taxes and surcharges. Tickets are non-refundable. Game time and team are subject to change without notice. The ticket is void when declared, by the season ticket holder, lost or stolen. The use of audio recorders, flash photography, video recording devices and laser pointers are prohibited. Professional photography requires the written permission of management. Management reserves the right to renew and/or cancel season tickets. They may also refuse admission or expel from the premises any person whose presence or conduct is deemed objectionable.

The ticket holder grants permission to the CHL (and its teams, designees and agents) to utilize the ticket holder’s image, likeness, actions and statements whether individually or in a crowd, in any live or recorded audio, visual, or photographic display or other transmissions, exhibition, publication or reproduction made of, or at, the event (or activities carried on in connection therewith) in any medium or context without further authorization or compensation. The ticket holder acknowledges all risks incidental to any game or event and hereby agrees to assume the same. Strobe lighting may be used during the event.

Holder consents to a reasonable examination of his/her person and effects to ensure compliance with all applicable laws, by-laws and facility regulations and rules. The Aud Box Office sponsored by Whiteway Plumbing: 519-578-1570 or 1-800-265-8977.

FAN SAFETY

Please remember that the puck travels at high speeds and occasionally leaves the playing surface. Protective netting has been placed at both ends of the ice to increase safety but please give your full attention to the game at all times.

CODE OF CONDUCT

The Ontario Hockey League (“OHL”) seeks to foster a safe, comfortable and enjoyable sports entertainment experience in which:

- Players and fans respect and appreciate each other.
- Guests will be treated in a professional and courteous manner by all arena and team personnel.
- Guests will enjoy the hockey experience free from disruptive behaviour, including foul or abusive language and obscene gestures.
- Guests will consume alcoholic beverages in a responsible manner. Intervention with an impaired, intoxicated, or underage guest will be handled in a prompt and safe manner.
- Guests will show their tickets upon request from the arena staff.
- Guests who engage in fighting, throwing objects or attempting to enter the ice surface will be immediately ejected from the arena.
- Absolutely no smoking on City property.
- Obscene or indecent messages on signs or clothing will not be permitted.
- Guests will comply with requests from arena staff regarding arena operations and emergency response procedures.
- Refrain from possessing prohibited items at OHL arenas.

The arena staff have been trained to intervene when necessary to help ensure that the above expectations are met, and guests are encouraged to report any inappropriate behaviour to the nearest staff member or security guard or email [email protected]. Guests who choose not to adhere to this Code of Conduct will be subject to penalties including, but not limited to, ejection without refund, revocation of their season tickets, and/or prevention from attending future games. They may also be in violation of local ordinances resulting in possible arrest and prosecution.

The OHL and the Kitchener Rangers thank you for adhering to the provisions of its Fan Code of Conduct.