As a season ticket holder with seats in an accessible area, we recognize that special requirements are needed for those with mobility and accessible limitations and we try our best to accommodate in any way possible.

If there are games throughout the season which you yourself are not attending, we request that you contact Director of Ticketing, Cindy Mitro at [email protected] or 519-681-0800 ext 6445.

We receive many requests throughout the season for accessible seating and are not always able to accommodate these requests.  With your help to return any tickets for accessible seating which are not required, we hope to accommodate those who wish to attend more games.  We will provide you with a credit to your season ticket account for that game, which then can be used for playoff tickets, or season ticket renewals.

Alternatively, if you would like to provide your tickets to other individuals who do not require accessible seating, we would be happy to switch your tickets for alternate seats in the bowl which would allow your accessible seats to be used by fans that require accessible accommodations.

If in the future, you no longer require accessible seating, please let us know and we would be happy to provide you with alternate options in the bowl seating.

If we find that patrons who do not require accessible seating using these seats, we will escort them from the building, and may revoke future tickets.

We thank you for your assistance and understanding in this matter.

If you have any questions or concerns, please contact Director of Ticketing Cindy Mitro at 519-681-0800 ext 6445, or [email protected]