Volunteers – FAQ

2023 Memorial Cup Presented by Kia

Volunteering Frequently Asked Questions

Without volunteers like you, the 2023 Memorial Cup presented by Kia would be just a pipe dream instead of a reality. You and the rest of the volunteers in our great province are one of the main reasons that Kamloops was chosen for this momentous occasion – 103 years of hockey!

As a volunteer, you’ll receive a great uniform and an invitation to the volunteer appreciation event, but you’ll really receive so much more… meet new people from across the country, make new friends and have the chance to be at the center of the action!

If you have any questions, please email volunteers@chl.ca! The volunteer organizing committee is monitoring all emails and will respond to you within 24 hours.

1. How can I register?

Please click here to register.

We ask volunteers to have a valid email in order to create their profile.  Volunteers will be required to complete an online Volunteer Profile.  We will use email to communicate with all volunteers.  To complete your profile, you will need an email address. Remember: you may want to adjust your privacy settings on your email account so that the emails we send you don’t go into your junk folder! Most emails will be coming from volunteers@chl.ca so be sure to put it in your “safe” list!  Please don’t ‘unsubscribe’ or you will miss out on important information sharing and newsletters.  Mark the page as one of your favorites for easy return.

2. Is there a minimum number of hours to commit to volunteering?

Yes, we’re asking that all volunteers commit to a minimum of 16 hours.

3. Is there a minimum age to volunteer?

Yes, all volunteers must be 16 years of age by May 25, 2023. Please note, there may be some volunteer positions which will require volunteers to be 19 years of age (i.e., working with alcohol, driving). Some exceptions may be made to this, please contact volunteers@chl.ca if you have any questions.

4. Will a Criminal Record Check be required?

Please note that if you choose to volunteer in certain areas, you may be required to complete a criminal record check, vulnerable sector check, or driver’s abstract before starting your volunteer duties. This is a standard practice to ensure the safety and protection of vulnerable individuals. You will be contacted directly if this is required.

5. I’ve already had a CRC completed as a part of my job/other volunteer experience. Do I have to do it again?

Yes, each activity is separate.

6. What roles are currently available for volunteering?

Volunteer opportunities will be made available in the spring of 2023 once event schedules and needs are finalized. This date will be shared after the Volunteer Orientation. Please click here to view opportunities. 

7. How many volunteers are being recruited?

At this time, we have a set goal of 425 volunteers, but we may continue recruiting until all volunteer shifts have been filled.

8. Will there be a self-scheduling component to this registration system?

Yes, most roles will be self-scheduling.

9. Will orientation and training be provided?

Yes, all volunteers will receive general orientation & training which is mandatory prior to being assigned or scheduled. If any of the positions you sign up for need additional training, you’ll receive that after you’ve been confirmed for that position.

10. Will photo accreditation be required for volunteering?

Yes; when you create your volunteer profile, you can upload a picture of yourself! To try to prevent any issues, please ensure it is a headshot that looks like you look now, that it is a .jpg and less than 3 MB in size. If possible, a white background would be best.

11. If I volunteer, am I able to watch the games for free?

The only way to watch any of the 2023 Memorial Cup games will be to purchase tickets.

12. My group currently volunteers for Kamloops Blazers games. Will we be needed (50/50 sellers, off-ice officials, etc.)?

You will be notified by the Kamloops Blazers if there is role.

13. Where can I purchase a ticket package for the 2023 Memorial Cup?

You can purchase your ticket package by visiting https://www.ticketmaster.ca/event/11005D47F2183F24.

14. Will there be a survey of volunteers after the event is over?

Yes, all volunteers will be asked to complete a short online questionnaire.

15. What is the volunteer uniform?

You will be given a uniform for both inside and outside shifts with the 2023 Memorial Cup logo. Note, these garments will be distributed at the mandatory training and orientation session in the Spring of 2023 – date TBC.

16. If I have more questions, who do I contact?

Please email volunteers@chl.ca.  The volunteer organizing committee is monitoring that inbox and will respond within 24 hours!