Sudbury Arena Box Office Remains Open for Refunds Through July 31, 2020
The Box Office at the Sudbury Community Arena will remain *open Monday to Friday, 12pm to 4pm, through to July 31st to provide refunds to patrons who purchased tickets to events scheduled between March 13th 2020 and May 16th 2020 that were canceled due to COVID19 and who paid by either Cash or Debit. To receive a refund, you must present the event ticket(s) to the Box Office as proof of purchase. A refund will not be provided if the physical ticket is not presented.
After July 31st, patrons can contact Arena Administration at [email protected] to schedule an appointment to receive their Cash or Debit refund.
*Hours of Operations subject to change without notice.
Credit Card Refunds
If you purchased tickets to any event scheduled between March 13th 2020 and May 16th 2020 with a Credit Card, the refund has already been applied to the card of purchase.
Health & Safety
Please note, Health & Safety measures are in place to help prevent the spread of COVID19.
These include:
Limiting the number of patrons in the Box Office lobby area at a time to 1
Designated area for waiting outdoors marked at 6 feet apart
Mandatory Requirement for Face Coverings
Use of hand sanitizer prior to and after the transaction
Glass barrier at the Box Office service counter
Questions?
If you have any questions, please email [email protected]
Wolves & Five Season Ticket Holders and/or Holders of Vouchers
The offices of the Wolves and the Five remain closed at this time. If you have questions regarding season tickets or vouchers, please contact SW Sports & Entertainment (SWSE) directly by email at [email protected] or by leaving a voicemail at 705-675-3941 ext 2013.
